Our support doesn't just happen
on a call, text, or email. It's the very core of what we do. Our ticket exchange exists to serve you by providing the best ticket buying and selling experience online.
From our SEATCHECK guarantee that provides 100% buyer protection, to the absolute lowest fees we can offer, the customer
is our priority.
One way we accomplish serving you best (and keeping our fees low) is by asking that non-urgent support requests be sent by email, text message, or voicemail. We'll promptly get back to you, and if a phone call is needed we'll be happy to schedule a time that works for you.
This allows our phone lines to be available for urgent needs, like if you happen to have a problem with your tickets on the same day as the event. If you have an urgent issue, no matter the day or time, give us a call!
We love hearing from our customers, because you are why this site exists.
*standard rates apply